Product Deposit Policy

Effective Date: October 1, 2024
 
Purpose:
This policy outlines the terms and conditions regarding non-refundable deposits for products in the event of strikes, severe weather, shortages, or other unforeseen circumstances.
 

1. Deposit Requirement

A deposit is required to secure your order for the Hyperbaric Oxygen Chamber. This deposit will be applied toward the total purchase price of the product.
 

2. Non-Refundable Deposits

All deposits made are non-refundable under the following circumstances:
  • Strikes: If a labor strike affects production or delivery, deposits will not be refunded.
  • Severe Weather: In the event of natural disasters, severe weather conditions, or acts of God that prevent the fulfillment of the order, deposits will not be refunded.
  • Shortages: If supply shortages occur due to market conditions or other factors outside our control, deposits will not be refunded.

3. Communication of Issues

We will make reasonable efforts to notify customers of any issues that may affect the fulfillment of their order as soon as we become aware of them. However, the inability to fulfill an order due to the above circumstances will not result in a refund of the deposit.
 

4. Transfer of Deposit

In certain cases, customers may request to transfer their deposit to a future order or product if the initial order cannot be fulfilled due to the circumstances outlined above. Approval of this request will be at the discretion of Oxygen Health Systems
 

5. Final Payment

The remaining balance of the product cost will be due upon delivery or pickup.
 

For Questions or Concerns:
Please contact our customer service team at Sales@dev.oxygenhealthsystems.com or call 1 (630) 812-7865.